Supervisory Skills

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Supervisory Skills

“First class course. I will spread the word! The tutor was a top man who knows his stuff..”
Northern Ireland Office delegate

Course Overview

Successful supervision of a control room team in the modern workplace demands a varied set of skills. The essential leadership qualities of a professional supervisor include a good knowledge of civil and criminal legislation, a sound grasp of communications and planning and the ability to solve wide range of day-to-day challenges.

Course Cost: £725 + VAT
Duration: 3 Days
Includes: BTEC Level 3 Certificate

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We accept most major credit and debit cards.

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Course Content

    • Functions and qualities of supervisors
    • Protecting the integrity of your organisation
    • Problem solving
    • Risk Assessment
    • Resolving staff issues and conflict management
    • Objective –  personal and organisational
    • Team Characteristics
    • Group dynamics
  • Essential Legislation
  • Team Management
  • Motivating the team
  • Development interpersonal communication skills
  • Customer service – internal and external
  • Surveillance Camera Codes of practice
  • CCTV images of evidential quality
  • Audit trails and Health and Safety

PDF Version

Available Course Dates

4th – 6th January 2017

13th – 15th March 2017

31st May – 2nd June 2017

21st – 23rd August 2017

18th – 20th December 2017

5th – 7th March 2018

Course Pricing

If you’re interested in booking a training course with Tavcom, please either click ‘Book Now’ or ‘Request a Call Back’ and a member of our team will get back to you as soon as possible.

Alternately, please contact us.

Telephone: +44 (0) 1489 895099

Course Cost: £725 + VAT
Duration: 3 Days
Includes: BTEC Level 3 Certificate

We accept most major credit and debit cards.

visa americanexpress delta mastercard  paypal paypal

Telephone us on  +44 (0)1489 895099
Our team is ready to take your call during normal office hours from Monday to Friday. We can discuss your requirements and provide you with details of course dates and availability, fees, payment methods, accommodation and joining instructions. Outside normal office hours please leave your contact details with our answering service and we will return your call.

Email us at
Email us with your course requirements and contact details. We will contact you to complete your booking or answer your queries.

Fax us on +44 (0)1489 894400
Fax your course requirements and contact details to us and we will contact you to arrange your booking and answer any questions.

Write or visit
Write to us at the address listed on our ‘Contact Us’ page or, if you live in the Hampshire area, feel free to call in and meet us. Our offices are open during normal business hours, Monday to Friday.

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Thank you to the CCTV User Group for running the Annual Seminar/Conference this week at the Chesford Grange Hotel in Kenilworth. With a sizable exhibition and conference with many keynote speakers including Tony Porter the Surveillance Camera Commissioner and Jonathan Bamford from the Information Commissioners Office, the event was a great success.

The longstanding Director Peter Fry announced his resignation after many years of service, Peter Webster MSyI the Honorary Chairman of the CCTV User Group for the past 6 years steps in to his shoes.
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3 hours ago  ·  

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